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What our patrons say

Superb hotel, location and fantastic personal service. ticks all the boxes - thermal private pool, great outdoor heated swimming pool with excellent surrounds, luxurious accommodations, great bar and drinks selection. List goes on.

We had lunch and dinner it was divine, top class service from all personnel, front desk team, cleaner restaurant staff and the maintenance man they all gave service with a smile. Highly recommend this fabulous accommodation the grounds were beautifully maintained and clean.

I cannot say enough about how wonderful the entire staff at this hotel was - the hospitality was above and beyond - they even waited for me to arrive back from an excursion late to make sure I had dinner served (without even asking) and the food was amazing - and had a table set for me even though it was long after time for them to have been home - I would stay there again in a heartbeat - thanks to every single person who made me feel at home there!!

We stayed one night and highly recommend Regent of Rotorua. Service was excellent, parking was included and the room was larger than expected. The hotel is central with only a short walk to local shops and restaurants.