The Caring Luxury policy is built around three pillars: caring for our people - manaakitanga, caring for our community - kotahitanga and caring for our environment - kaitiakitanga.
Regent of Rotorua is owned by TJK (NZ) Ltd and managed by Brook Serene Boutique Hotels. As part of the Brook Serene Boutique Hotels portfolio, we operate with a policy of Caring Luxury. We understand that our actions impact those around us as well as the global environment. We are proud to hold a 4* plus SILVER rating from Qualmark for our commitment to Caring Luxury.
As part of our commitment to our people, our manuhiri (guests/visitors), our suppliers and our team we commit to providing our team with one paid day off each year.
This day is their's to complete volunteer work for any cause or charity that they hold dear to their heart - from rattling buckets for Breast Cancer to an environmental program or volunteering at the local SPCA.
We also involve our team in a number of community events to support health and wellbeing and charitable causes.
As signatories to the Sustainable Tourism Commitment we are committed to being an employer of choice.
Employee Volunteer Scheme
Ronald McDonald House Supper Club
We find ways to work with local charities, arts organisations, education and support local artists, produce suppliers, craftsmen and furniture makers.
We also support events in Rotorua which bring economic benefits and employment into our region.
We have socially and environmentally sustainable supply chains.
Some of the program we are involved in include:
GREENLEA HELICOPTER FUNDRAISER
Numerous charitable donations each year
Guardianship (kaitiakitanga) of our land and our natural environment is vital to the long term sustainable success of our industry and our own community.
We take responsibility for the entire life cycle of products and services we use and actively look for ways to minimise, manage and eliminate waste from our supply chain as well as engaging in on-premise programs to educate our guests on what they can do. Some of the initiatives we undertake include:
Dept of Conservation Track Clearing
Trap Setting with Canopy Tours
Lakefront rubbish cleanup
Geothermal Energy for hotel water heating
Hotel vegetable and herb garden
Some of our actions developed naturally, for example, we’ve been involved in helping various charitable organisations for numerous years. Other actions are driven by a desire to protect what we hold dear. For example, our ongoing commitment to reducing our impact on the natural environment has triggered management & employees to develop initiatives to ensure we do our part in helping NZ remain 100% PURE.
Each of the rooms and suites in our central city luxury boutique hotel is exquisitely designed featuring contemporary decor with a touch of
We are very proud of our team and their achievements, and we are delighted to be recognised by our industry, peers and customers with a long list...
