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About Us

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Convenience is at your fingertips.

Regent of Rotorua is located near the dining precinct, merely one block from the lake, a brief five-minute stroll from the city centre, and just a ten-minute drive from numerous attractions and activities in Rotorua. 

Under the ownership of TJK (NZ) Ltd and management of Brook Serene Boutique Hotels, Regent of Rotorua embodies the ethos of Caring Luxury. Recognising our responsibility to both our local community and the wider environment, we are honoured to hold a prestigious 4* plus Gold rating from Qualmark. 

As a part of our dedication to our guests, suppliers, and team, we ensure our team receives one paid day off annually.  This day is theirs to contribute to causes close to their hearts, whether supporting charities like Breast Cancer or volunteering for environmental initiatives or local organisations like the SPCA.  Additionally, we engage our team in community events promoting health, well-being, and charitable efforts.

As signatories to the Sustainable Tourism Commitment, we strive to be an employer of choice, fostering a culture of care and responsibility. 

We actively collaborate with local charities, arts organisations, and educational initiatives, supporting local artists, craftsmen, and suppliers of produce and furniture.  Additionally, we sponsor events in Rotorua to stimulate economic growth and create employment opportunities within our region.

Our supply chains prioritise social and environmental sustainability, reflecting our commitment to responsible business practices. 

Ensuring the Guardianship (kaitiakitanga) of our land and natural environment is essential for the sustainable prosperity of our industry and community.  We take accountability for the entire life cycle of products and services, actively seeking ways to reduce, manage, and eliminate waste from our supply chain.

Additionally, we implement on-site programs to educate our guests on sustainable practices, empowering them to make a positive impact. 


Caring Luxury

Our commitment to Caring Luxury is anchored in three principles: 

  1. Nurturing our team – Manaakitanga
  2. Strengthening our community – Kotahitanga 
  3. Preserving our environment – Kaitiakitanga 


  • From the airport to Regent of Rotorua

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    To reach Regent of Rotorua from the airport, follow these directions:

    1. Head Southeast on Te Ngae Road/State Highway 30 toward Sala Street. 
    2. Continue straight onto Sala Street. 
    3. At the roundabout, take the 2nd exit onto Sala Street/State Highway 30A. 
    4. Continue to follow State Highway 30A. 
    5. Turn right onto Fenton Street/State Highway 30. 
    6. Continue to follow State Highway 30. 
    7. Turn left onto Pukaki Street. 
    8. Regent of Rotorua will be on your left at 1191 Pukaki Street.

    The travel time from the airport to the hotel is approximately 15 minutes. Click HERE for Google Map directions.

  • From Auckland (North) to Regent of Rotorua

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    To reach Regent of Rotorua from Auckland, follow these directions:

    1. Start on State Highway 1 (SH1) heading south from Auckland. 
    2. Follow SH1 until you reach the Bombay Hills. 
    3. Merge onto State Highway 2 (SH2) towards Paeroa and continue following signs for SH2. 
    4. Continue on SH2 through the towns of Paeroa, Te Aroha, and Matamata. 
    5. In Matamata, turn right onto State Highway 27 (SH27) towards Tirau. 
    6. In Tirau, continue straight onto State Highway 5 (SH5) towards Rotorua. 
    7. Continue on SH5 until you reach Rotorua. 
    8. In Rotorua, continue straight on Fenton Street. 
    9. Turn right onto Pukaki Street. 
    10. Regent of Rotorua will be on your left at 1191 Pukaki Street. 

    The travel time from Auckland to the hotel is approximately 3 hours. Click HERE for Google Map directions.

  • From Taupō (South) to Regent of Rotorua

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    To reach Regent of Rotorua from Auckland, follow these directions:

    1. Start on State Highway 1 (SH1) heading northeast from Taupō. 
    2. Continue on SH1 until you reach the intersection with State Highway 5 (SH5). 
    3. Turn left onto SH5 towards Rotorua. 
    4. Continue on SH5 for approximately 68 kilometers (about 42 miles) until you reach Rotorua. 
    5. As you enter Rotorua, continue straight onto Fenton Street. 
    6. After about 2 kilometers (1.2 miles) on Fenton Street, turn right onto Pukaki Street. 
    7. Regent of Rotorua will be on your left at 1191 Pukaki Street. 

    The travel time from Taupō to the hotel is approximately 1 hour. Click HERE for Google Map directions.

ROR_Superior Room_New Wing

Dalman Architects

New Wing Expansion

Dalman Architects are delighted to be architects and interior designers for the new wing at the Regent of Rotorua.

The exterior of the new building complements the existing buildings and reinterprets their black and white aesthetic with elegant simplicity. Concrete panels on the exterior feature a vertical stripe pattern inspired by Regency era wallpaper. The corridor windows and private balconies feature custom designed perforated screens inspired by steam rising from a thermal lake. The screens provide privacy and create an interesting play of light to the interiors, which changes with the movement of the sun.

The interiors combine classical and modern elements to create an atmosphere of sophisticated luxury. Featuring opulent furniture, elegant artworks, plush fabrics and high end fixtures, the rooms have been meticulously detailed to ensure a comfortable and relaxing stay.

Gift Vouchers

For that perfect gift, purchase from our range of vouchers for a luxury stay or stunning dining experience – or both! Ideal for birthdays, special occasions, a thank you or ‘just because’.

Special Offers

  • ROR_The Gourmet

    The Gourmet

    Your complete dining out and luxury escape experience in Rotorua.

  • ROR_Superior

    Romance Experience

    Indulge in lavish love: Luxe, romance, and exquisite dining await.

  • ROR_Superior

    Stay & Save

    Indulge a little longer this winter.

  • ROR_Boutique Suite_Bedroom

    Date Night

    Escape together: Savour a romantic evening in a chic Boutique Suite.

  • ROR_Superior


    Relish a Superior Suite stay, including breakfast for two the following morning.

  • Rotorua Canopy Tours_Zipling

    Ultimate Rotorua Family Adventure

    Be Courageous: Experience Rotorua Canopy Tours for 2 Adults and 2 Young Explorers.



My husband and I thoroughly enjoyed our two-night stay at this chic boutique hotel. The restaurant’s food, service and ambience combine for a fabulous dining experience, and the staff throughout the hotel are friendly and helpful. Therefore, I unreservedly recommend this hotel in the CBD, which is a short stroll to the shore of Lake Rotorua, as well as shops, cafes and restaurants in the area.

– Lynnie – December 2023 | Australia
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1191 Pukaki St, Rotorua 3010 

Phone: +64 7 348 4079 

Freephone: (NZ Only) 0508 REGENT (0508 734 368) 

Fax: +64 7 348 4032 

Email: [email protected] 

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