We take immense pride in our team and their accomplishments. Below, you’ll find a list of all our awards, showcasing our dedication to providing exceptional service to our guests.
– David – February 2024 | IrelandLovely staff and very friendly I caught a trout one evening and the staff kindly prepared and served to us beautifully the next morning for breakfast. A memorable experience. Very clean and comfortable beds. Handy to be able to walk down town too. Parking on grounds limited but plenty parking at back on road so don’t be put off Nice handy sized pool as well.
Awards: 2024 – 2020
- Booking.com Traveller Review Award – Boutique Hotel | 8.3/10
- Travel & Hospitality Awards – Hotel and Restaurant of the Year, Bay of Plenty
- Booking.com Traveller Review Award Winner (8.8/10)
- Kayak Award
- Rotorua Hospitality Awards, Outstanding Waitress
- Hotels.com – Loved By Guests Award
- Trip Advisor Travellers’ Choice Award
- Trip Advisor Travellers’ Choice Award
Gift Vouchers
For that perfect gift, purchase from our range of vouchers for a luxury stay or stunning dining experience – or both! Ideal for birthdays, special occasions, a thank you or ‘just because’.
Awards: 2019 – 2015
- Hotels.com – Loved By Guests Award
- Trip Advisor Travellers’ Choice Award
- Trip Advisor Certificate of Excellence
- Beef & Lamb Excellence Award
- HotelsCombined Recognition of Excellence
- Eftpos NZ Outstanding Restaurant of the Year, Rotorua Hospitality Awards
- Trip Advisor Travellers’ Choice Award
- Beef & Lamb Hallmark of Excellence Award
- Rotorua Outstanding Chef of the Year
- Beef & Lamb Hallmark of Excellence Award
- Trip Advisor Certificate of Excellence
- Beef & Lamb Hallmark of Excellence Award
- Travellers’ Choice, Top 25 Luxury Hotels
- Travellers’ Choice, Top 25 Hotels for Service
- Rotorua Outstanding Bartender of the Year
- Beef & Lamb Hallmark of Excellence Award
- Rotorua Hotel Restaurant of the Year
- Trivago – Top Hotel, North Island
- Trivago – Top Hotel, New Zealand
- Travellers’ Choice,Top 25 Luxury Hotels
- Travellers’ Choice, Top 25 Hotels for Service
- Travellers’ Choice, Top 25 Hotels for Romance
- Travellers’ Choice, Top 25 Small Hotels
- Travellers’ Choice, Top Small Hotels – South Pacific
- Travellers’ Choice, Top Luxury Hotels – South Pacific
- Travellers’ Choice, Top Hotels for Service – South Pacific
Special Offers
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Romance Experience
Indulge in lavish love: Luxe, romance, and exquisite dining await.
ROMANCE EXPERIENCE -
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Ultimate Rotorua Family Adventure
Be Courageous: Experience Rotorua Canopy Tours for 2 Adults and 2 Young Explorers.
ULTIMATE ROTORUS FAMILY ADVENTURE
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