We take immense pride in our team and their accomplishments. Below, you’ll find a list of all our awards, showcasing our dedication to providing exceptional service to our guests.
– Elizabeth – February 2024Beautiful brand new rooms, lovely décor throughout, exceptionally clean and just the loveliest staff – all without exception were extremely polite and helpful – always with a smile. Used the meeting room and was perfect for our team. Food served was great – really excellent for a small team two day meeting.
Awards: 2024 – 2020
- Booking.com Traveller Review Award – Boutique Hotel | 8.3/10
- Travel & Hospitality Awards – Hotel and Restaurant of the Year, Bay of Plenty
- Booking.com Traveller Review Award Winner (8.8/10)
- Kayak Award
- Rotorua Hospitality Awards, Outstanding Waitress
- Hotels.com – Loved By Guests Award
- Trip Advisor Travellers’ Choice Award
- Trip Advisor Travellers’ Choice Award
Gift Vouchers
For that perfect gift, purchase from our range of vouchers for a luxury stay or stunning dining experience – or both! Ideal for birthdays, special occasions, a thank you or ‘just because’.
Awards: 2019 – 2015
- Hotels.com – Loved By Guests Award
- Trip Advisor Travellers’ Choice Award
- Trip Advisor Certificate of Excellence
- Beef & Lamb Excellence Award
- HotelsCombined Recognition of Excellence
- Eftpos NZ Outstanding Restaurant of the Year, Rotorua Hospitality Awards
- Trip Advisor Travellers’ Choice Award
- Beef & Lamb Hallmark of Excellence Award
- Rotorua Outstanding Chef of the Year
- Beef & Lamb Hallmark of Excellence Award
- Trip Advisor Certificate of Excellence
- Beef & Lamb Hallmark of Excellence Award
- Travellers’ Choice, Top 25 Luxury Hotels
- Travellers’ Choice, Top 25 Hotels for Service
- Rotorua Outstanding Bartender of the Year
- Beef & Lamb Hallmark of Excellence Award
- Rotorua Hotel Restaurant of the Year
- Trivago – Top Hotel, North Island
- Trivago – Top Hotel, New Zealand
- Travellers’ Choice,Top 25 Luxury Hotels
- Travellers’ Choice, Top 25 Hotels for Service
- Travellers’ Choice, Top 25 Hotels for Romance
- Travellers’ Choice, Top 25 Small Hotels
- Travellers’ Choice, Top Small Hotels – South Pacific
- Travellers’ Choice, Top Luxury Hotels – South Pacific
- Travellers’ Choice, Top Hotels for Service – South Pacific
Special Offers
-
-
Romance Experience
Indulge in lavish love: Luxe, romance, and exquisite dining await.
ROMANCE EXPERIENCE -
-
-
-
Ultimate Rotorua Family Adventure
Be Courageous: Experience Rotorua Canopy Tours for 2 Adults and 2 Young Explorers.
ULTIMATE ROTORUS FAMILY ADVENTURE
You might be interested in…
