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Awards

We are very proud of our team and their achievements. Listed below are all of our awards so you can see how much we pride ourselves in the level of service we offer our guests.

Regent of Rotorua - Awards

 

2021

Rotorua Hospitality Awards, Outstanding Waitress

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

 

2020

Trip Advisor Travellers' Choice Award

 

2019

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

Trip Advisor Certificate of Excellence 

Beef & Lamb Excellence Award

 

2018

HotelsCombined Recognition of Excellence

Eftpos NZ Outstanding Restaurant of the Year, Rotorua Hospitality Awards 

Trip Advisor Travellers' Choice Award

Beef & Lamb Hallmark of Excellence Award

 

2017

Rotorua Outstanding Chef of the Year

Beef & Lamb Hallmark of Excellence Award

Trip Advisor Certificate of Excellence

 

2016

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Rotorua Outstanding Bartender of the Year

 

2015

Beef & Lamb Hallmark of Excellence Award

Rotorua Hotel Restaurant of the Year

Trivago - Top Hotel, North Island

Trivago - Top Hotel, New Zealand

Travellers' Choice,Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top Small Hotels - South Pacific

Travellers' Choice, Top Luxury Hotels - South Pacific

Travellers' Choice, Top Hotels for Service - South Pacific

 

2014

Beef & Lamb Hallmark of Excellence Award 

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels Exceptional Service - South Pacific

Travellers' Choice, Top 25 Hotels Exceptional Service - New Zealand

 

2013

Rotorua Hotel Restaurant of the Year

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Small Hotels - South Pacific

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Small Hotels - New Zealand

Travellers' Choice, Top 25 Hotels for Service - New Zealand

Travellers' Choice, Top 25 Luxury Hotels - New Zealand

Trip Advisor Certificate of Excellence

 

2012

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Trendiest Hotels - South Pacific

Trip Advisor Certificate of Excellence

 

2011

Travellers' Choice, Top 10 Hotels for Service - South Pacific

Trip Advisor Certificate of Excellence

What our patrons say

Superb hotel, location and fantastic personal service. ticks all the boxes - thermal private pool, great outdoor heated swimming pool with excellent surrounds, luxurious accommodations, great bar and drinks selection. List goes on.

The Regent Hotel is a small, boutique hotel that is bursting with luxury and comfort. Located on a quiet street, the rooms are spacious, with a renovated, real panache. The hotel is in a near perfect area, within walking distance to shopping, cafes and restaurants and to the park with its rose garden, botanical area.

We stayed one night and highly recommend Regent of Rotorua. Service was excellent, parking was included and the room was larger than expected. The hotel is central with only a short walk to local shops and restaurants.

We had lunch and dinner it was divine, top class service from all personnel, front desk team, cleaner restaurant staff and the maintenance man they all gave service with a smile. Highly recommend this fabulous accommodation the grounds were beautifully maintained and clean.

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