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Awards

We are very proud of our team and their achievements. Listed below are all of our awards so you can see how much we pride ourselves in the level of service we offer our guests.

Regent of Rotorua - Awards

 

2022

Booking.com Traveller Review Award Winner (8.8/10)

 

2021

Rotorua Hospitality Awards, Outstanding Waitress

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

 

2020

Trip Advisor Travellers' Choice Award

 

2019

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

Trip Advisor Certificate of Excellence 

Beef & Lamb Excellence Award

 

2018

HotelsCombined Recognition of Excellence

Eftpos NZ Outstanding Restaurant of the Year, Rotorua Hospitality Awards 

Trip Advisor Travellers' Choice Award

Beef & Lamb Hallmark of Excellence Award

 

2017

Rotorua Outstanding Chef of the Year

Beef & Lamb Hallmark of Excellence Award

Trip Advisor Certificate of Excellence

 

2016

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Rotorua Outstanding Bartender of the Year

 

2015

Beef & Lamb Hallmark of Excellence Award

Rotorua Hotel Restaurant of the Year

Trivago - Top Hotel, North Island

Trivago - Top Hotel, New Zealand

Travellers' Choice,Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top Small Hotels - South Pacific

Travellers' Choice, Top Luxury Hotels - South Pacific

Travellers' Choice, Top Hotels for Service - South Pacific

 

2014

Beef & Lamb Hallmark of Excellence Award 

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels Exceptional Service - South Pacific

Travellers' Choice, Top 25 Hotels Exceptional Service - New Zealand

 

2013

Rotorua Hotel Restaurant of the Year

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Small Hotels - South Pacific

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Small Hotels - New Zealand

Travellers' Choice, Top 25 Hotels for Service - New Zealand

Travellers' Choice, Top 25 Luxury Hotels - New Zealand

Trip Advisor Certificate of Excellence

 

2012

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Trendiest Hotels - South Pacific

Trip Advisor Certificate of Excellence

 

2011

Travellers' Choice, Top 10 Hotels for Service - South Pacific

Trip Advisor Certificate of Excellence

What our patrons say

Location was exceptional, great access to EatStreat.

Great location, very clean. Suitable for family, couples or groups. Good parking. Our room exceeded our expectations. Location is great and close to the lake, Hospital, eat street. Rooms are very clean perfect for our requirements.

We had lunch and dinner it was divine, top class service from all personnel, front desk team, cleaner restaurant staff and the maintenance man they all gave service with a smile. Highly recommend this fabulous accommodation the grounds were beautifully maintained and clean.

Everything was perfect, from the staff to the room and location, I couldn't ask for better.

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