Gift Vouchers may only be used for whole or part payment for room or restaurant bookings at Regent of Rotorua (The Hotel). Gift Vouchers are redeemable subject to availability at the discretion of The Hotel. Its redemption will be subject to the availability of the benefits at The Hotel and are offered at the discretion of The Hotel. All room bookings exchanged for Gift Vouchers must be pre-booked online at www.regentrotorua.co.nz or via our Reservations Team. The Gift Voucher(s) must be presented upon check-in at the hotel prior to any services being used. All restaurant bookings exchanged for Gift Vouchers must be pre-booked online at www.regentrotorua.co.nz or via our Food & Beverage Team ([email protected]). The Gift Voucher(s) must be presented upon arrival at the restaurant prior to any services being used. Gift Vouchers may not be exchanged wholly or partly for cash [nor will any change be given]. Gift Vouchers are valid for 12 months from the date of issue and may not be redeemed beyond that period. We cannot accept responsibility for the loss or theft of Gift Vouchers. Gift Vouchers are not replaceable if lost, damaged, stolen or expired and are void if altered, photocopied or reproduced. The Hotel will require a credit card deposit when taking a booking for accommodation. The Hotel reserves the right not to accept damaged or defaced certificates. Gift Vouchers may be redeemed once for its full face value within its period of validity in exchange for the benefits. In the event that the value of the Gift Voucher(s) does not cover the full cost of the accommodation, food, beverages or other services provided by the hotel then the balance must be paid by the redeemer of the Gift Voucher to the hotel in cash or by valid debit/credit card and the hotel may require a valid debit/credit card deposit for such costs when accepting a reservation or redeeming the Gift Voucher. Regent of Rotorua reserves the right to change these terms and conditions without notice.
What our patrons say
“Came in for dinner with 4 colleagues and were blown away by the overall experience. Fantastic food , very professional and friendly staff, great ambience which all made for a very enjoyable evening.”
“We had a great stay ! The suite was well laid out and comfortable with good amenities , which was convenient as Cyclone Donna visited for a couple of days ! The restaurant was excellent and good value , we ate there twice”
“My husband and I were so impressed with the service we received at this hotel. Friendly and remembering our names and making sure we had everything we needed. The location is excellent being so close to dining and entertainment options. However still quiet at night for a great nights sleep. Thank you for an excellent stay!”
“Beautifully styled elegant hotel. The staff were welcoming and helpful and the breakfast of eggs Benedict cooked to perfection.”